Corey Conrad Boudreaux

15077 Cedar Springs Drive

Biloxi, MS

                                                               Cell: 337-581-3678

CoreyCBoudreaux@Gmail.com / Corey.Boudreaux@nmci-isf.com / Corey.Boudreaux@hp.com

Over 10 years of experience as an Information Technology Professional, Information Security Manager, and Project Manager with extensive and progressive experience in:

	·               Healthcare Information Technology ·               Project Planning / Management ·               Asset Management / Resource Management ·               NGEN Policies and Procedures ·               DOD Information Assurance ·               PC/Printer and Hardware Maintenance ·               Inventory Management / DRMO procedures ·               Field Service Operations ·               Consulting ·               HIPPA policies and procedures ·               DISA policies and procedures ·               DRMO Processes & Procedures	·               SIPR (Secret) and NIPR (Non-Secret) networks ·               Windows/Linux/Unix OS experience ·               Microsoft Office Suites ·               Maintaining Active Directory ·               Network Layout and Design ·               Team Building and Mentoring ·               Problem Solving ·               Encryption Technology(Symantec, Guardian Edge) ·               NGEN / NMCI Networks ·               Customer Service & Helpdesk Operations
Employment History / Experience

Kingfisher Systems

Field Services Technician / Customer Technical Representative

                                         Navy Construction Battalion Center Gulfport, MS                2014 – Present

·               SCCM imaging

·               Hardware / Software troubleshooting

·               Printer configuration

·               Sustainment for new NGEN network.

·               Asset Management

·               Active Directory

·               Symantec Encryption configuration / troubleshooting.

·               SIPR / NIPR network troubleshooting.

Genesis Business Systems

Asset Manager / Information Assurance Officer / Systems Analyst

              Keesler Medical Center / Keesler Air Force Base / Biloxi, MS                    2009-2014

·               One of four Systems Analysts ensuring efficient operations and sustainment for over 100 medical information systems, data, and infrastructure supporting over 3500 end users and outlying facilities

·               Information Security Implementer for one of largest Hospitals in the United States Air Force!; Utilized knowledge of latest information technology principles, methods, and DOD security regulations/policies to administer Organizational Information Security programs

·               Enthusiastic team member responsible for implementation of latest Operating Systems to entire organization and geographically separated facilities; First in Air Force to migrate to Windows 7!

·               Instrumental in organization telephony upgrade to Cisco VOIP system; continued to provide maintenance and sustainment operations for over 4000 end user devices

·               Project Manager for deployed equipment relocations of over 15,000 end user devices (including printers, Monitors, Computers, Laptops, and peripherals); responsible for over $2M in hardware assets

·               Volunteered to teach classes on proper networking techniques and PC Building/maintenance procedures

·               Installed, configured, repaired over 150 Multifunction printers with encryption technology

·               Instrumental in maintaining Private Key Infrastructure (PKI) within organizations information systems; installed/maintained DOD certificates; Validated Common Access Card (CAC) configurations on end user devices; replaced CAC enabled keyboards, readers

·               Ensured proper device configurations for email encryption and educated users on proper usage

·               Imaged over 1000 Personal Computers ensuring compliance with Standard Desktop Configurations; deployed systems throughout hospital and all outlying facilities

·               Volunteered to provide system maintenance during non-peak hours to minimize impact to patient care

·               Executed Defense Reutilization Military Operation (DRMO) procedures to rid the facility of old outdated equipment; successfully turned in over 5,000 end user devices and streamlined hardware inventory

·               Recipient of Several Awards for Outstanding IT Support and Services from senior leadership (General’s Coin: Brigadier General Cory Cornum )

Happy Tails Animal Hospital

Network Administrator / IT Consultant

Happy Tails Animal Hospital / D’Iberville, MS                     2011-Present

·               Responsible for Installing and Configuring Avimark veterinary software

·               Designed and implemented hardware infrastructure, including: Domain Servers, File Servers, Workstations, Firewalls, routers, switches, wireless, all end user  devices, and backup solution.

·               Maintained legacy clinical software while upgrading organization to new software solution

·               Configured Windows Content Manger, to offset the cost of costly proxy server

·               Implemented Security Procedures to protect organizational data; assigned permissions to essential files and implemented role based access controls to restrict/limit access to patient data

·               Installed and configured organizational software (QuickBooks, QXlink Viewer/Server, Avimark)

; created hot site to ensure zero downtime for critical software!

·               Eradicated viruses and malware from legacy systems; ensured proper security configurations and Up-to-date protection to help prevent future outbreaks!

·               Assisted owner in recovering $33,000 in damages in Service-Level Agreement (SLA) dispute with a third party vendor while personally ensuring zero degradation in ability to service our customers

·               Organizing strategy for clinic moving procedures, as well as organizing outfitting new facility with better network, phone and surveillance equipment.

Pool Corporation

Helpdesk / Technical support specialist

Corporate Office Covington, LA                                    2007-2009

·               Working in UNIX environment to grant access to fellow employees at branches and locations in all 50 states.

·               Installed and configured printers in UNIX environment via AQUA and Manta UNIX systems.

·               Managed access and deprivations to user accounts in Active Directory.

·               Worked within Service-Level Agreement (SLA) to have the ability to service our customers quickly via ticket management system HEAT.

·               Maintained continuity folders for processes and procedures for new hires etc.

·               Configured / troubleshooting OBDC related issues with company created software.

·               Organized relations with distributors to confirm when overdue materials where going to be delivered to branches.

·               Configured Jet-direct / Printer servers via UNIX for branches to print sales receipts, sales figures and weekly progress reports.

·               Troubleshot / installed B2B software

CompTIA A+ Ce, CompTIA Security+ Ce, Microsoft Certified, HIPPA Privacy Associate

Current SSBI Secret Clearance - (Secret Clearance)

Louisiana State University at Eunice / Associates Degree in Computer Science / Eunice, LA  

         Christopher Crist / CIO of Nevada Regional Medical Center / 417-448-3605 / ccrist@nrmchealth.com

       Gerald Richard / Site Manager Leidos / Keesler AFB / 228-297-9449 / Gerald.Richard.ctr@us.af.mil

  Adam Brown / Director, Resource Management / Keesler AFB / 978-551-0663 / Adam.brownr@gmail.com

  Candace Melton / NCOIC, Systems Flight / Keesler AFB / 618-409-8987 / Candace.Melton@us.af.mil